Legal

Terms and Conditions

Last updated: February 2026

1. Acceptance of Terms

By accessing and using the services provided by PT Augmee Media Evolution ("Augmee", "we", "us", or "our"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

These terms apply to all visitors, users, and clients who access or use our services, including but not limited to our websites, mobile applications, and digital twin solutions.

2. Services

Augmee provides Digital Twin technology solutions, AR/VR development services, and related technology services. Our services include but are not limited to:

  • Digital Twin development and implementation
  • Augmented Reality (AR) solutions
  • Virtual Reality (VR) applications
  • Safety training simulations
  • Industrial visualization solutions
  • Custom software development

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

3. User Obligations

When using our services, you agree to:

  • Provide accurate and complete information when required
  • Maintain the confidentiality of your account credentials
  • Use our services only for lawful purposes
  • Not infringe on intellectual property rights
  • Not attempt to breach security measures
  • Not transmit malicious code or harmful content

4. Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, are the exclusive property of Augmee or its licensors and are protected by international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our services without our prior written consent.

5. Payment Terms

Payment terms will be specified in individual service agreements or contracts. Unless otherwise agreed:

  • Payment is due upon project completion or as specified in the invoice
  • Late payments may incur interest charges
  • All fees are non-refundable unless otherwise stated
  • Prices are subject to change with prior notice

6. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information shared during the course of our business relationship. This includes but is not limited to:

  • Technical data and specifications
  • Business strategies and plans
  • Customer information
  • Financial information
  • Trade secrets

7. Limitation of Liability

To the maximum extent permitted by law, Augmee shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses.

Our total liability for any claim arising from or related to our services shall not exceed the amount paid by you for the specific service giving rise to the claim.

8. Warranties and Disclaimers

We strive to provide high-quality services but make no warranties, expressed or implied, regarding:

  • The accuracy or completeness of our services
  • Uninterrupted or error-free operation
  • Specific results from using our services
  • The ability to meet your particular requirements

9. Termination

Either party may terminate the service agreement:

  • Upon completion of the agreed services
  • With written notice as specified in individual contracts
  • Immediately in case of material breach of these terms

Upon termination, all rights granted to you under these terms will cease, and you must destroy all copies of our materials in your possession.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Indonesia. Any disputes arising from these terms shall be resolved through the courts of Indonesia.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes indicates your acceptance of the new terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

  • Company: PT Augmee Media Evolution
  • Address: Jl. Jend. Gatot Subroto No.67, Sitapen, Purwanegara, Kec. Purwokerto Timur, Kabupaten Banyumas, Jawa Tengah 53116
  • Email: support@augmee.id
  • Website: www.augmee.id